FAQs

  1. What materials are used in SLOWES slippers?

    SLOWES slippers feature a printed recycled silk smooth finish surface with a soft,
    cashmere-like texture on the interior and foot surface. They also incorporate
    streamlined memory foam on the internal base and recycled branded PVC on the
    outer base in a contrasting colour.

  2. What is your return policy?

    You have 30 days from the date of receiving your order to return any item(s) for a full refund. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging with all tags, labels, and seals still attached. Proof of purchase is also required. Please note that sale items, personalized products, and gift cards are not eligible for returns unless the product is faulty or damaged upon receipt.

  3. Do you offer international delivery?

    For international orders, please contact SLOWES at shout@slowes.co to arrange
    delivery.

  4. How do I determine the correct size for my SLOWES slippers?

    To find your size, step on a piece of paper with your heel touching the wall, mark the end of your longest toe, and measure the distance from the wall to the mark. Compare this measurement to the size chart provided on the product page to select the appropriate size. Please note that closed-toe styles run a bit snug for a cozy feel, while open-toe options offer a bit more room. The slippers will loosen up after a few wears.

  5. What inspired the creation of SLOWES?

    SLOWES was founded by Chris Samba, a DJ who travelled the world and noticed
    that hotel slippers lacked both style and comfort. He envisioned creating a brand that merged high-quality materials with unique, fashionable designs, all while remaining affordable. The first collection is a vibrant homage to his musical journey and the variety of destinations he visited.